2 Part-Time Jobs Available

Maybe you need a part-time job that will fit around your studies or perhaps you’re looking for a few hours a day while your kids are in school. We offer the flexibility you need! Your Manager will be able to help you work out a schedule that suits you.

About us

Myca is the power behind a revolution in health care. Myca’s advanced communication and practice management technologies not only provide patients with multiple channels of access to physicians, but also offer physicians the opportunity to gain greater control over the quality of care they deliver. Transforming the health care experience is the focus of our technology, our businesses, and our company.

www.myca.com | www.wellbox.com

Your Role: Enhance Patient Care

Myca is looking for two part-time Customer Call Agents for the Wellbox solution team who will be responsible for contacting our external customers by phone to provide information regarding our Chronic Care Management program. Other responsibilities include: outbound calls, database management, working closely with the Wellbox team, and enhancing the level of patient care, and overall experience.

  • Make outbound telephone calls, leave voicemails and follow up with patients who qualify for our Chronic Care Management program.
  • Respond to customer requests and questions regarding the service, our products, and any account information.
  • Manage documentation in the database.
  • Collaborate closely with the Wellbox team, located in Canada and USA.
  • Focus on continually enhancing overall customer satisfaction.

 

Are You the Ideal Candidate?

  • Advanced level of fluency in English.
  • Strong English written skills.
  • Ability to enhance Customer Service experience through proper client care and efficient delivery.
  • Ability to work as part of a team.
  • Computer literacy, including Outlook, Microsoft Office.
  • Knowledge of French is NOT a requirement.

 

 What we offer you 

  • Minimum of 15 hours / week
  • Flexible Schedules to help you choose hours that best fit your life
  • Friendly Work Environment
  • Training Opportunities
  • Fair Compensation and Free Access to our Onsite Gym
  • Free Parking
  • A commitment to Openness, Diversity and Work-Life Balance

 

To join the Myca team, please forward your resume to cv@myca.com

While we truly appreciate all applications we receive, we advise that only candidates under consideration will be contacted.

Share on Facebook0Tweet about this on TwitterEmail this to someone